One of the reasons that we chose to stick with our driver and cancel the purchase of our car was that our driver seems to really want to CARE for our family. He is clearly enamoured with the lils, puts up with Willy and I, is a hard worker, and does his job really well. We’re really lucky that he was referred to us and are confident that we made the right choice.

Grandma and Uncle D are visiting this week, and decided to venture off on their own today. We needed to get some last minute shopping in, so asked Subbu if he could recommend a car/driver for them for the day. Minutes late he let us know that the driver would be at the house at noon, and that he was at their service until 8:00pm. He arrived on schedule, and they set off to explore the city. We had anticipated that they might want to dine out, so let them know that they would likely have to pay thee driver more than the agreed upon rate. We level set as to what the cost might be, not so they could have enough money, but so they knew that it would be a fraction of the fees they would pay at home. They did have a good time, and texted us midday to let us know that they would not be home for dinner.

As we were putting the lils to bed, we got a call from Subbu, letting us know that he had been in touch with the driver, and that Grandma and D were looking for a place to eat. He was going to suggest a place to their driver, but wanted to make sure with us that it was OK. Later in the evening, he called again, to make sure that they got in OK. As luck would have it, they were walking, in the door, so Willy confirmed that they were safe and sound. Subbu also asked if the final cost was OK, and D let Willy know the final cost. There was a bit of discussion, that ended with Willy telling Subbu that the driver was gone now.

It turned out that Subbu thought that they had been overcharged, and had wanted us to let the driver know. We all felt that the rate was fair, but understand that it might have been too much be local standards. We half joked that Subbu would show up with the difference tomorrow, and moved on to other things.

A short while later the phone rang. It was security at the front gate, letting us know that the driver was back. Apparently Subbu had reached him, as he showed up with a refund for Grandma and D! As much as we all felt like the charge was fair, it is really nice to know that Subbu is looking out for us.